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Frequently Asked Questions

24 HOUR ORDER ADJUSTMENTS

Adjust your order:

ADJUST YOUR ORDER WITHIN 24 HOURS OF PURCHASE

ADJUST YOUR ORDER AFTER 24-HOURS OF PURCHASE

GENERAL SHIPPING QUESTIONS:

HOW DO I TRACK THE STATUS OF MY ORDER?

WHEN WILL MY ORDER SHIP?

WHICH CARRIER(S) DO YOU USE TO SHIP MY ORDER?

WHERE CAN I FIND MY TRACKING NUMBER?

I ORDERED SEVERAL ITEMS, BUT HAVE ONLY RECEIVED ONE. WHERE ARE THE OTHER ITEMS?

DO YOU DELIVER PRODUCTS INTERNATIONALLY?

CANCELING YOUR ORDER:

CANCEL YOUR ORDER WITHIN 24-HOURS OF PURCHASE

CANCELING YOUR ORDER AFTER 24-HOURS OF PURCHASE

HOW DO YOU HANDLE RETURNS AND REPLACEMENTS?

WHEN WILL MY REFUND SHOW UP IN MY ACCOUNT

GENERAL PRODUCT QUESTIONS:

QUESTIONS ABOUT OUR PRODUCTS:

ALL PRICES IN US DOLLAR CURRENCY

ARE YOUR RUNNING SHOES STANDARD SIZING? ARE THERE COMPARABLE BRANDS?

WHAT SIZES DO YOU CARRY IN RUNNING SHOES? DO YOU HAVE HALF SIZES?

I FOUND OTHER STORES CARRYING SIMILAR PRODUCTS, DO YOU PRICE MATCH?

HOW DO I REQUEST A DESIGN?

WHAT ART DO YOU PUT ON YOUR SHOES?

COMPANY OVERVIEW:

QUESTIONS ABOUT OUR COMPANY:

WHERE ARE YOU LOCATED? HOW LONG HAVE YOU BEEN IN BUSINESS?

WHERE ARE YOUR PRODUCTS MADE?

ARE YOU HIRING?

CONTACT OUR SUPPORT TEAM

CONTACT INFORMATION REQUESTS